Terms and conditions
Article 1: General provisions
The e-commerce website of VOF Brouwerij Zeevonk, a VOF with registered office at Piet Verhaertstraat 50, 8670 Koksijde, with VAT BE0778.639.685, offers its customers the possibility to purchase products from its webshop online.
These General Terms and Conditions ("Conditions") apply to every order placed by a visitor to this e-commerce website ("Customer"). By placing an order via the webshop of VOF Brouwerij Zeevonk, the Customer must explicitly accept these Conditions, thereby agreeing to the applicability of these Conditions, to the exclusion of all other conditions. Additional conditions of the Customer are excluded, unless these have been accepted in advance, in writing and explicitly by VOF Brouwerij Zeevonk.
Article 2: Price
All stated prices are expressed in EURO, always including VAT and all other taxes or levies compulsory for the Customer to bear.
If delivery, reservation or administrative costs are charged, this will be stated separately. Delivery costs within Belgium are €7.50 for orders under €75.00. Orders above €75.00 are shipped free of charge.
The price indication refers exclusively to the items as described in words. The accompanying photos are for decorative purposes and may contain elements not included in the price.
Article 3: Offer
Despite the fact that the online catalog and the e-commerce website are compiled with the greatest possible care, it is still possible that the information offered is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind VOF Brouwerij Zeevonk. VOF Brouwerij Zeevonk is only bound by an obligation of means regarding the accuracy and completeness of the information offered. VOF Brouwerij Zeevonk is in no way liable in case of manifest material errors, typesetting or printing errors.
If the Customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we ask the Customer to contact our customer service in advance.
The offer is always valid as long as stocks last and can be adjusted or withdrawn at any time by VOF Brouwerij Zeevonk. VOF Brouwerij Zeevonk cannot be held liable for the unavailability of a product. If an offer has a limited validity period or is made under conditions, this will be explicitly stated in the offer.
Article 4: Online purchases
Payment for products purchased from VOF Brouwerij Zeevonk is made exclusively via the proposed payment methods. VOF Brouwerij Zeevonk remains the owner of all goods until full payment has been received.
To ensure a secure online payment and the security of your personal data, transaction data is sent encrypted over the internet using SSL technology. You do not need any special software to pay with SSL.
In the event of late payment, VOF Brouwerij Zeevonk has the right to dissolve the agreement with immediate effect or to suspend (further) delivery until you have fully met your payment obligations.
The General Terms and Conditions and the confirmation emails are always drawn up in the language of the website.
VOF Brouwerij Zeevonk is entitled to refuse an order due to a serious shortcoming by the Customer with regard to orders in which the Customer is involved.
Article 5: Delivery and execution of the agreement
The delivery times stated by VOF Brouwerij Zeevonk are approximate only and are not binding. The order will be delivered within 10 working days after receipt of payment. The maximum delivery period is 30 days after order confirmation.
As soon as the products to be delivered have been delivered to the specified delivery address, the risk for these products transfers to the buyer.
For deliveries abroad, different rates and delivery times apply. The correct price and delivery time will be communicated to you before confirming the purchase.
Delivery is exclusively by courier service, unless otherwise agreed prior to the agreement.
The delivery or shipping costs will be communicated to you before confirming your purchase. If the shipping costs cannot be calculated automatically, this will be stated and/or an indication of the shipping costs will be provided.
Any visible damage and/or qualitative shortcoming of an item or other shortcoming in the delivery must be reported by the Customer to VOF Brouwerij Zeevonk without delay.
The risk of loss or damage transfers to the Customer from the moment he (or a third party designated by him, who is not the carrier) has taken physical possession of the goods. However, the risk already transfers to the Customer upon delivery to the carrier, if the Customer's carrier has been instructed to transport the goods and this choice was not offered by VOF Brouwerij Zeevonk.
Article 6: Retention of title
The delivered articles remain the exclusive property of VOF Brouwerij Zeevonk until the moment of full payment by the Customer.
The Customer undertakes to point out the retention of title of VOF Brouwerij Zeevonk to third parties if necessary, e.g. to anyone who might seize the articles not yet fully paid for.
Article 7: Right of withdrawal
The provisions of this article only apply to Customers who purchase articles online from VOF Brouwerij Zeevonk in their capacity as consumers.
As products from the food sector with an expiry date are sold, the right of withdrawal cannot be exercised.
However, is your package damaged? Please take some photos and report it within 7 days via info@zeevonk-bier.be.
Article 8: Warranty
Pursuant to the law of 21 September 2004 concerning the protection of consumers when selling consumer goods, the consumer has legal rights. This legal warranty applies from the date of delivery to the first owner. Any commercial warranty does not affect these rights.
To invoke the warranty, the Customer must be able to present proof of purchase. Customers are advised to keep the original packaging of the goods.
For articles purchased online and delivered to the Customer's home, the Customer must contact VOF Brouwerij Zeevonk customer service and return the article to VOF Brouwerij Zeevonk at their own expense.
Upon discovery of a defect, the Customer must inform VOF Brouwerij Zeevonk as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after its discovery. Afterwards, any right to repair or replacement lapses.
The (commercial and/or legal) warranty never applies to defects arising from accidents, neglect, falls, use of the article contrary to its intended purpose, non-compliance with the operating instructions or manual, adjustments or modifications to the article, rough handling, poor maintenance, or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 6 months following the date of purchase, or delivery, are not considered to be hidden defects, unless proven otherwise by the Customer.
Article 9: Customer service
The customer service of VOF Brouwerij Zeevonk can be reached at the telephone numbers +32 494 87 63 95 and +32 493 17 99 18 or, by e-mail at info@zeevonk-bier.be or by post at the following address: Piet Verhaertstraat 50, 8670 Koksijde. Any complaints can be addressed here.
Article 10: Penalties for non-payment
Without prejudice to the exercise of other rights available to VOF Brouwerij Zeevonk, in case of non-payment or late payment, the Customer will owe interest of 10% per year on the unpaid amount from the date of default, automatically and without notice. In addition, the Customer will owe a fixed compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice, automatically and without notice.
Notwithstanding the foregoing, VOF Brouwerij Zeevonk reserves the right to reclaim articles that have not been (fully) paid for.
Article 11: Privacy
The controller for processing, VOF Brouwerij Zeevonk, respects the Belgian law of 8 December 1992 regarding the protection of privacy in the processing of personal data.
The personal data you provide will only be used for the following purposes: Privacy Policy
You have a legal right to inspect and, if necessary, correct your personal data. Upon proof of identity (copy of identity card), you can obtain written communication of your personal data free of charge by sending a written, dated and signed request to VOF Brouwerij Zeevonk, info@zeevonk-bier.be, Piet Verhaertstraat 50, 8670 Koksijde. If necessary, you can also request to correct data that is inaccurate, incomplete or irrelevant.
In case of data use for direct marketing: You can object free of charge to the use of your data for direct marketing. To do this, you can always contact VOF Brouwerij Zeevonk, info@zeevonk-bier.be, Piet Verhaertstraat 50, 8670 Koksijde.
We treat your data as confidential information and will not pass it on, rent it out or sell it to third parties.
The customer is responsible for keeping their login details confidential and for using their password. Your password is stored encrypted, so VOF Brouwerij Zeevonk does not have access to your password.
VOF Brouwerij Zeevonk keeps online (anonymous) visitor statistics to see which pages of the internet site are visited to what extent.
If you have any questions about this privacy statement, you can contact us at info@zeevonk-bier.be.
Article 12: Use of cookies
During a visit to the site, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify persons; a cookie can only identify a machine.
The cookie policy can be viewed here: Cookie Policy
You can set your internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed, or that the cookies are subsequently removed from your hard drive. You can do this via your browser settings (via the help function). Please note that certain graphical elements may not appear correctly, or that you will not be able to use certain applications.
By using our website, you agree to our use of cookies.
Article 13: Invalidity of provision – non-waiver
If a provision of these Conditions is declared invalid, unlawful or void, this will in no way affect the validity, legality and applicability of the other provisions.
The failure at any time by VOF Brouwerij Zeevonk to enforce any of the rights listed in these Conditions, or to exercise any right therefrom, will never be considered a waiver of such provision and will never affect the validity of these rights.
Article 14: Amendment of conditions
These Conditions are supplemented by other conditions to which explicit reference is made, and the general terms and conditions of sale of VOF Brouwerij Zeevonk. In case of contradiction, these Conditions prevail.
Article 15: Evidence
The Customer accepts that electronic communications and backups can serve as proof.
Article 16: Applicable law – Disputes
Belgian law applies, with the exception of the provisions of international private law concerning applicable law.
The courts of the Consumer's place of residence are competent in case of legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).